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Overview
🔁 Refund & Returns Policy – Fastest Mart
Effective Date: [10jan 2020]
At Fastest Mart, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help. We offer a simple and fair returns and refund process to make your shopping experience worry-free.
✅ 1. Returns
You can request a return within 7 days of receiving your order, if:
- The product is damaged, defective, or not as described
- The product is unused, in its original packaging, and with all tags intact
Non-returnable items:
- Items marked as final sale or clearance
- Perishable goods or personal hygiene products
🔁 2. How to Request a Return
To initiate a return, please contact our support team at:
📧 contact.fastestmart@gmail-com (FardinOhe@gmail.com)
Include:
- Your order number
- The reason for return
- A photo of the item (if damaged or wrong item)
💸 3. Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
⚠️ Shipping charges (if applicable) are non-refundable.
🔄 4. Exchanges
If you received a defective or incorrect item, we’ll send you a replacement at no extra cost. Just email us and we’ll handle the rest.
🕒 5. Late or Missing Refunds
Haven’t received your refund yet? Please:
- Check your bank account again
- Contact your credit card provider — it may take some time to process
- Still no refund? Email us at contact.fastestmart@gmail-com
🙌 Shop with Confidence
We’re committed to providing a safe, smooth, and honest shopping experience at Fastest Mart. Your trust matters to us.
Need help?
Contact us at contact.fastestmart@gmail-com for questions related to refunds and returns.
